During the 14th Milipol Qatar Exhibition inauguration, the Ministry of Interior launched 17 new e-services in the Metrash2 application.
The newly added Metrash2 e-services include services related to residence permit, search and follow up, domestic workers recruitment, establishment card and Al-Adeid reporting services. Six of these services related to residence permits were previously required visiting the Expatriate Affairs Department. Now they can be submitted through Metrash2.
Residency Services
Image credit: Ministry of Interior
Applications for Renewal of Residence Permits
Receiving applications for renewing residency permits that require approval from Expatriate Affairs Department for various reasons such as restricted period, age, etc.
Applications for Changing Passport Details
Receiving applications for changing passport details that require approval from Expatriate Affairs Department for various reasons such as restrictions on the person and passports with accompanying persons.
Applications for Issuing Residence Permits
Receiving applications for issuing residency permits that require approval from Expatriate Affairs Department for various reasons such as passport expiry, fingerprint issues, medical test issues, etc.
Applications for Cancellation of Residence Permits
Receiving applications for cancelling residency permits that require approval from Expatriate Affairs Department for various reasons such as vehicle ownership, employing/hosting expatriating, etc.
Applications for Reducing Residence Violation Fines
Receiving applications for reducing fines imposed on expatriates, requires approval from the Expatriates Affairs Department.
Tracking applications for residence services
Tracking applications for various residency services to know their status and options to complete the application from the same screen.
Services of Search and Follow up Department
Image credit: Ministry of Interior
Complaints of Leaving Work
The employer or the authorized person can submit a complaint against the employee who obtained his residence permit and left the work without any legal justification.
Financial Claims – Fines
This service allows paying overstay fines by the personal employers or companies, including fines for overstaying of persons required to leave the country.
Financial Claims – Tickets
This service allows paying the amount of travel tickets spent by the Ministry of Interior to ensure the quick departure of persons required to leave the country. It can be paid by personal or corporate employers of the leaving employee after ensuring that the employee has left the country.
Visa Purpose Violation Complaint
The employer or the authorized person can submit a complaint against the employee who did not complete the residency permit (visa) procedures and left the work without any legal justification.
Witness Approval
This service allows witnesses added in the complaints of leaving the work or purpose violation to confirm their verification of the incident.
Applications for Recruitment Approval
Image credit: Ministry of Interior
Applications for approval of domestic workers recruitment by Qataris
This service allows Qatari citizens to get approval for recruiting domestic workers after presenting a detailed list of domestic workers at the time of application. If all the conditions are met, instant approval will be granted, or the application will be referred to the relevant committee if not completed the requirements.
Applications for approval of domestic workers recruitment by Residents
This service allows expatriate residents to get approval for recruiting domestic workers after presenting a detailed list of domestic workers at the time of application. If all the conditions are met, the application will be referred to the relevant committee to look into it.
Tracking Recruitment Approval Applications
This service allows the applicants to track the status of recruitment approval applications and follow up with it by uploading additional requirements if asked by the relevant committee to do so.
Establishment Card Services
Image credit: Ministry of Interior
Issuing Establishment Card (Main – Branch)
The authorized persons in the commercial register and commercial license can get the establishment card issued electronically, whether for the main office or its branches, as per the required conditions.
Cancellation of Establishment Card
The authorized persons in the commercial register and commercial license can cancel the establishment card electronically, provided that there are no pending services on it, such as valid residence permits, valid visas and vehicle along with cancellation commercial register and license.
Al-Adeid Reporting Service (Communicate with Preventive Security)
Image credit: Ministry of Interior
Al-Adeid Reporting Service
This service aims to communicate with members of society and receive information and complaints regarding Public Morals – Wrong Behaviours – Threatening Incidents – Administrative Corruption – Violations in Tourist Places – to take necessary measures in coordination with relevant authorities.
Source: Ministry of Interior
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